Frequently Asked Questions

Account / Orders

You can use Paypal if you own an account or you can use your credit card with Stripe.

Send me a message with the email linked to your account.

Due to the nature of digital products, refunds are not possible. Unless you accidentally bought the same product multiple times, or it was a fraudulent purchase, refunds will not be granted. 

Depending on the browser you’re using, your location, numerous download requests and server load, you may encounter downloading issues. If your download stops midway or you get an error page, please refresh your browser, delete all cookies and caches, then try again in a few minutes. If you still have trouble let me know. I’ll update your link.

Misc.

For any broken links and files, please send a message. 

Yes, sometimes. You can subscribe to be informed about special offers.

I’d love getting ideas from you guys! Please send me any ideas you may have.

I’d love to listen to your productions. If you use any of my products, you can put my name in the description of your tracks on YouTube and I’ll be able to find them. You can also send me a message with a small presentation of who you are and links to your tracks. I’d gladly talk about you in my newsletters too if you want.

Installation / Product Use

In Kontakt, clic on the top-left logo :

You’ll see a splash screen with your current version of Kontakt (Player, 5 or 6).

You got 2 folders containing the Instrument : ‘Le Skank – K6 for the Kontakt 6 version and Le Skank – K5 for the Kontakt 5 version. In each one you’ll find a folder named ‘Snapshots‘ which contains the presets and a folder named ‘ir samples‘ in which you can copy your own Impulse Response samples.

Simply unzip the downloaded file and copy Le Skank folder (depending on your version of Kontakt) in your instrument library. Take a look to the User Guide.

Clic on the Floppy Disk icon on top of Kontakt’s interface and clic ‘Load’ : you’ll be promped to select Le Skank Instrument file. OR you can load it in the ‘File’ tab in Kontakt’s browser. OR you can drag and drop the ‘Le Skank.nki‘ file in the Kontakt window.

Keys from C1 to B1 : play chords.

White keys from C0 to F0 : Articulation Keyswitches.

Black Keys from C#0 to F#0 : play Send FX.

Notes from C2 to D#2 can be assigned to anything. Useful if you use a pad controller.

Check the User Guide for more details.