Frequently Asked Questions
WHICH VERSION OF KONTAKT DO I HAVE ?
In Kontakt, clic on the top-left logo :
You’ll see a splash screen with your current version of Kontakt (Player, 5 or 6).
Unfortunately you won’t be able to use Le Skank if you have the Player version.
You want to learn more about Kontakt ? Take a look here.
If you’re facing problem with your version of Kontakt, you could find an answer on their support page.
List of Frequently asked questions
Account / Orders
WHICH PAYMENT METHOD DO YOU ACCEPT ?
You can use Paypal if you own an account or you can use your credit card with Stripe.
I CAN'T LOGIN INTO MY ACCOUNT/ RESET MY PASSWORD
Send me a message with the email linked to your account.
CAN I GET A REFUND ?
Due to the nature of digital products, refunds are not possible. Unless you accidentally bought the same product multiple times, or it was a fraudulent purchase, refunds will not be granted.
I'M HAVING TROUBLE DOWNLOADING YOUR PRODUCTS
Depending on the browser you’re using, your location, numerous download requests and server load, you may encounter downloading issues. If your download stops midway or you get an error page, please refresh your browser, delete all cookies and caches, then try again in a few minutes. If you still have trouble let me know. I’ll update your link.
Misc.
I FOUND A BROKEN LINK / FILE
For any broken links and files, please send a message.
DO YOU HAVE ANY DEALS OR SPECIALS?
Yes, sometimes. You can subscribe to be informed about special offers.
CAN YOU MAKE THIS CERTAIN TYPE OF SAMPLES OR INSTRUMENT ?
I’d love getting ideas from you guys! Please send me any ideas you may have. I’m mostly going to create reggae and dub related instruments but I’m open to all suggestions, so feel free to ask.
CAN YOU LISTEN TO MY MUSIC?
I’d love to listen to your productions. If you use any of my products, you can put my name in the description of your tracks on YouTube and I’ll be able to find them. You can also send me a message with a small presentation of who you are and links to your tracks. I’d gladly talk about you in my newsletters too if you want.
Installation / Product Use
ARCHIVE PRODUCT DETAIL
You got 2 folders containing the Instrument : ‘Le Skank – K6‘ for the Kontakt 6 version and ‘Le Skank – K5‘ for the Kontakt 5 version. In each one you’ll find a folder named ‘Snapshots‘ which contains the presets and a folder named ‘ir samples‘ in which you can copy your own Impulse Response samples.
HOW DO I INSTALL THE INSTRUMENT ?
Simply unzip the downloaded file and copy Le Skank folder (depending on your version of Kontakt) in your instrument library. Take a look at the User Guide or watch this video.
HOW DO I LOAD IT ?
Clic on the Floppy Disk icon on top of Kontakt’s interface and clic ‘Load’ : you’ll be promped to select Le Skank Instrument file. OR you can load it in the ‘File’ tab in Kontakt’s browser. OR you can drag and drop the ‘Le Skank.nki‘ file in the Kontakt window.
HOW DO I PLAY LE SKANK ?
Keys from C1 to B1 : play chords.
White keys from C0 to F0 : Articulation Keyswitches.
Black Keys from C#0 to F#0 : play Send FX.
Notes from C2 to D#2 can be assigned to anything. Useful if you use a pad controller.
Check the User Guide for more details.
Welcome, here you will find answers to the most frequently asked questions. If you don’t find your answer here feel free to send me a message.
I’m always happy to hearing from you and I’ll gladly solve your issue if you’re facing one. I usually reply within the hour but check the time difference betwen you and me… I might be sleeping !