Frequently Asked Questions

Q: ARCHIVE PRODUCT DETAIL

You got 2 folders containing the Instrument : ' Le Skank - K6 ' for the Kontakt 6 version and ' Le Skank - K5 ' for the Kontakt 5 version. In each one you'll find a folder named ' Snapshots ' which contains the presets and a folder named ' ir samples ' in which you can copy your own Impulse Response samples.

Q: HOW DO I INSTALL THE INSTRUMENT ?

Simply unzip the downloaded file and copy Le Skank folder (depending on your version of Kontakt) in your instrument library. Take a look at the User Guide or watch this video .

Q: I FOUND A BROKEN LINK / FILE

For any broken links and files, please send me a message .

Didn't find the answer to your question ? contact me here

WHICH VERSION OF KONTAKT DO I HAVE ?

In Kontakt, clic on the top-left logo :

You’ll see a splash screen with your current version of Kontakt (Player, 5 or 6).

Unfortunately you won’t be able to use Le Skank if you have the Player version.

You want to learn more about Kontakt ? Take a look here.

If you’re facing problem with your version of Kontakt, you could find an answer on their support page.

List of Frequently asked questions

Account / Orders

WHICH PAYMENT METHOD DO YOU ACCEPT ?

You can use Paypal if you own an account or you can use your credit card with Stripe.

I CAN'T LOG IN / REGISTER MAN ACCOUNT

Know that the Ussename can only be in lowercase letters and/or numbers.

In any case, if you’re experiencing issues, please send me a message with the email linked to your account.

CAN I GET A REFUND ?

Due to the nature of digital products, refunds are not possible. Unless you accidentally bought the same product multiple times, or it was a fraudulent purchase, refunds will not be granted.

I'M HAVING TROUBLE DOWNLOADING YOUR PRODUCTS

Depending on the browser you’re using, your location, numerous download requests and server load, you may encounter downloading issues. If your download stops midway or you get an error page, please refresh your browser, delete all cookies and caches, then try again in a few minutes. If you still have trouble let me know. I’ll update your link.

Installation / Product Use

ARCHIVE PRODUCT DETAIL

You got 2 folders containing the Instrument : ‘Le Skank – K6‘ for the Kontakt 6 version and ‘Le Skank – K5‘ for the Kontakt 5 version. In each one you’ll find a folder named ‘Snapshots‘ which contains the presets and a folder named ‘ir samples‘ in which you can copy your own Impulse Response samples.

HOW DO I INSTALL THE INSTRUMENT ?

Simply unzip the downloaded file and copy Le Skank folder (depending on your version of Kontakt) in your instrument library. Take a look at the User Guide or watch this video.

HOW DO I LOAD IT ?

Clic on the Floppy Disk icon on top of Kontakt’s interface and clic ‘Load’ : you’ll be promped to select Le Skank Instrument file. OR you can load it in the ‘File’ tab in Kontakt’s browser. OR you can drag and drop the ‘Le Skank.nki‘ file in the Kontakt window.

Misc.

I FOUND A BROKEN LINK / FILE

For any broken links and files, please send me a message.

DO YOU HAVE ANY DEALS OR SPECIALS?

Yes, sometimes. You can subscribe to be informed about special offers.

CAN YOU MAKE A CUSTOM INSTRUMENT ?

I’d be interested in working on other projects ! Please send me any ideas you may have. I’m mostly going to create reggae and dub related instruments but I’m open to all suggestions, so feel free to ask.

CAN YOU LISTEN TO MY MUSIC?

I’d love to listen to your productions. If you use any of my products, you can put my name in the description of your tracks on YouTube and I’ll be able to find them. You can also send me a message with a small presentation of who you are and links to your tracks. I’d gladly talk about you in my newsletters too if you want.

Welcome, here you will find answers to the most frequently asked questions. If you don’t find your answer here feel free to send me a message.

I’m always happy to hearing from you and I’ll gladly solve your issue if you’re facing one. I usually reply within the hour but check the time difference between you and me… I might be sleeping !